Last updated: October 3, 2026
Lumen Marketing Solutions ("we", "our", "us") operates the MK7 messaging application and related services. This policy describes how we collect, use, and protect information when you use our services, including our WhatsApp Business integrations.
When you interact with our services, we may collect:
We use collected information to:
If you provide your phone number on our contact form and check the box to receive text messages, we collect your phone number, the date, time, and source of your consent, and the messages exchanged with you. We use this information only to reply to your inquiry, schedule and remind you about calls, send service and account notifications, and, if you separately opted in to marketing messages, send occasional offers about our services. Program details are in our Terms of Service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Phone numbers are shared only with the service providers needed to deliver messages (such as our SMS provider, SignalHouse), and only to the extent necessary to send them. You can opt out at any time by replying STOP, or get help by replying HELP.
We do not sell your personal information. We share data only with Meta (Facebook) as required to operate WhatsApp Business API services, and with the business whose WhatsApp account you are communicating with.
We retain message data and contact information for as long as necessary to provide our services. You may request deletion of your data at any time by contacting us.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction.
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email below.
For privacy-related inquiries, contact us at kendall@lumenmarketing.co.